Frequently Asked Questions
If you have any questions, reach out to us via info@blackskullblades.com
What shipping methods are available?
We offer standard and express shipping options. Choices may vary based on your location.
Do you ship internationally?
Not for the moment (August 2026) we only ship within Canada. We are hoping to resolve this situation very soon.
Yes, we ship to most countries worldwide. Shipping rates and times vary by destination.
How long will it take to get my package?
Delivery times depend on your location and chosen shipping method. Standard shipping typically takes 5–10 business days.
What payment methods are accepted?
We accept major credit/debit cards.
Is buying on-line safe?
Absolutely. We use SSL encryption to ensure your personal and payment information is always protected.
How do I place an order?
Simply browse our store, add items to your cart, and follow the checkout steps to complete your purchase.
How do I make changes or cancel an item in my order?
Please contact us as soon as possible If you would like to make any changes to your order. Once an order is packed, we are unable to make any modifications and it will be considered a regular return.
Please contact us once you receive your package to initiate the return process.
When will I receive a tracking email?
Tracking emails are automatically sent once the order has been picked and has left the warehouse.
What is your returns Policy?
We accept returns within 14 days of receiving the order. Please reach out to us at info@blackskullblades.com to request a Return Merchant Authorization (RMA) code. If you would like to return your knife because of damage/defects, please include pictures in your initial email so we can determine if it is a warranty issue.
Once you receive the RMA, send the knife and a copy of the invoice or a short note with your name, order number, and RMA. We will then contact you to confirm once it arrives at our facility to process an exchange or refund the cost of the item and applicable taxes.
Please note: The original shipping charge will not be refunded. “Free shipping” items also have a small fee if returned, which will be deducted from your total refund.
Do you sell Butterfly knives?
We do not sell butterfly knives, push daggers, brass knuckles or switchblades.
All of these items are prohibited under Canadian law.